Technology without the headaches.
Friendly, practical IT support for small businesses. Get help with website issues, email troubleshooting, domains and everyday technical problems that get in the way of running your business.
Practical help, when you need it.
- Help with website issues — broken pages, contact forms not sending, things that look wrong
- Email troubleshooting — problems sending or receiving, setup on a new phone or computer
- Domain help — renewals, DNS settings and pointing your domain where it should go
- Everyday technical problems that get in the way of running your business
- Plain-English explanations — no jargon, no talking down to you
- Remote or in-person help where practical, depending on the problem
From problem to sorted.
Get in Touch
Tell us what's not working in your own words. A quick description is usually all we need to get started.
Diagnose
We take a look at the problem and work out what's actually causing it, rather than guessing at the symptoms.
Fix
We sort the issue out, and explain what we did in plain English so you understand what happened.
Follow Up
We check in afterwards to make sure everything is still working the way it should be.
Local businesses that need a hand.
We look after the website, sort the odd email hiccup and handle the small technical jobs — so you can stay focused on the work in front of you. Whether you built your site with us or not, we're happy to take a look.
View more projectsQuestions we get asked.
What kind of IT problems can you help with?
Mostly the day-to-day things small businesses run into — website issues, email not sending or receiving, domain and DNS settings, and general technical problems that get in the way of your work. If it's something outside what we do, we'll tell you honestly rather than waste your time.
Do you offer 24/7 emergency support?
No — and we'd rather be straight with you about that. We're a small team, so we offer practical support during normal working hours. If that doesn't suit the way your business runs, we'll say so upfront.
Can you help if I didn't build my website with you?
Yes. We help with websites regardless of who built them. We'll take a look at what you've got and tell you what we can and can't do with it.
Do you charge by the hour?
It depends on the job. Some problems are quick to sort and some take a bit more digging, so we price it based on what's actually involved. Either way, we'll be upfront about the cost before we start — no surprises on the bill.
Can you come to my premises?
Where it's practical, yes. Some things are much easier to sort out in person, and we're based on the Isle of Wight so local visits are straightforward. For plenty of problems, though, remote help is faster and just as effective.
Stuck on something technical?
Tell us what's going wrong and we'll let you know how we can help.